Orders

How do I place an order?

Simply browse our collections, select your preferred size and color, and add items to your cart. Once you’re ready, proceed to checkout and follow the steps to complete your purchase securely.

Can I change or cancel my order after placing it?

If your order has not yet entered processing, we may be able to update or cancel it. Please contact us as soon as possible at sperdutitomeyq491@gmail.com. Once an order has been shipped, it cannot be canceled.

Shipping

How long does shipping take?

Orders are typically processed within 1–3 business days. Estimated delivery times range from 7–15 business days, depending on your location and shipping method.

Will I receive tracking information?

Yes. Once your order has shipped, you will receive a confirmation email with tracking details. Please allow 24–72 hours for tracking updates to appear.

Returns & Refunds

What is your return policy?

We accept return requests within 30 days of delivery, provided items are unworn, unwashed, and in original condition. For full details, please review our Refund & Return Policy.

How long does it take to receive a refund?

Once your return is received and inspected, approved refunds are typically processed within 3–10 business days. Your bank or payment provider may take additional time to post the funds.

Sizing & Fit

How do I choose the right size?

Please refer to our Size Guide for detailed measurements. If you are between sizes, we generally recommend choosing the larger size.

Do items fit true to size?

Most of our items fit true to size, but fit can vary depending on style and fabric. Any specific fit notes will be listed on the product page.

Payments & Security

What payment methods do you accept?

We accept major credit and debit cards, as well as other secure payment options available at checkout. All transactions are processed through trusted payment providers.

Is my payment information secure?

Yes. Our checkout process uses industry-standard security measures to protect your personal and payment information.

Customer Support

How can I contact you?

If you have any questions or need assistance, please email us at sperdutitomeyq491@gmail.com. We typically respond within 24–48 business hours.